Shipping Policy

Alive  Store Shipping Policy

At Alive Store, we aim to deliver your orders swiftly and securely. Here's how our shipping process works.

1. Shipping Locations
We ship to most locations globally. Some remote areas may have limited shipping options.

2. Processing Time
Orders are processed within 1-2 business days. You will receive a notification when your order has been shipped.

3. Shipping Methods & Costs
- Standard Shipping: Estimated delivery within 15 days. Costs are calculated at checkout based on your location and package size.
- Expedited Shipping: Available for an additional fee, with faster delivery times.
- Free shipping on orders over [insert amount], where applicable.

4. Delivery Times
Estimated delivery times vary by location and shipping method chosen. Delays may occur due to customs or unforeseen circumstances.

5. Tracking
Once your order ships, a tracking number will be sent to your email. You can track your package via our website or the carrier’s website.

6. Customs & Duties
International orders may be subject to customs fees and import duties. These are the responsibility of the customer and vary by country.

7. Lost or Delayed Packages
If your package is delayed or lost, please contact our customer support team, and we will work with the shipping carrier to resolve the issue.

For more information or assistance, contact our customer service at myalivestore@gmail.com